intuit quickbooks pro 2014 will not connect to internet

I used RevoUninstaller in Advanced mode for the first pass. I suspect that Quickbooks (as mentioned earlier) was looking for a specific file in a specific location which broke due to the cloning, so ALL traces of the old Quickbook installation must be removed. It took five hours today to get to resolution, but here it is. In my opinion, True Image should be updated to perform a check for installed software that is known to link licensing with the disk signature, and notify the user during the cloning process.Īnyone from Acronis staff want to weigh in? Suddenly what was supposed to be 1 hour to clone their old clunker platter drive to a snappy SSD turns into a nightmare. many companies cannot function without Quickbooks, and it certainly is not intuitively obvious that keeping the disk signature is necessary. There are forum posts dating back to 2013 regarding this (for example ) shame on Acronis for not ensuring that tech support are trained to know about the Quickbooks issue. I have successfully migrated a system disk containing Quickbooks using Acronis 2014.īack to the issue of the support experience. I second Mark's response (although it appears he linked the wrong post lol), while it is unfortunate that your support experience sucked, it could have been avoided if you simply kept the disk signature.Īnd for the record, I am not guessing. Then when you open QB it will walk you through the registration process, doesn't take long and is faster than reinstalling. In short, True image is useless if you have Quick Books 2014.Īfter a Google search I found that you can delete this file, qbregistration.dat I even removed the entries from the registry, and ran the Quick books clean up utility removing all files to no avail. NOT TRUE!Īdditionally, I could not un install Quick Books, there was an error in the add remove program section that prevented any removal, and there was no way to repair, or reinstall which I tried several times. I am kind of astounded at the POOR support, as not only was I not able to clone to a fully working new drive, but support actually told me that it was normal to need to re activate. claiming that I needed to re activate my quick books and it was my responsibility to keep all my software activated. Additionally, I contacted support and they were very un helpful. So I confirmed that other cloning software works fine, and that multiple versions of True image 2013, 20 DO NOT WORK.

Intuit quickbooks pro 2014 will not connect to internet